How to configure your company category on WhatsApp Business?

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Launch the WhatsApp Business app Access your company's WhatsApp account After that, you will need to go to the category field and click on Edit Choose up to three areas of interest for your company 3. Company Description The company description serves as a concise introduction to your brand, like an “about me” on a social media page. In this topic, include only the most essential details about your business and your professional activities. In a nutshell, your business description should inform potential customers about who you are, what you offer, and the type of service they can expect from you. Here are some points to keep in mind when doing this: Specify in detail what your company offers Invest in Call to Action (CTA) to encourage your customers Correct any spelling and grammar errors Make sure the language is clear and direct. How to enter your company description Launch the WhatsApp Business app on your device Navigate to your profile by going to your settings Look for the company description below Make necessary adjustments When finished, click OK or SAVE 4. Opening hours With WhatsApp Business, companies and customers can have hassle-free conversations. This, however, does not mean that you should be online all the time to answer questions.

Setting your company's business hours/opening hours is key in this regard, as it informs customers of the times they can expect to hear from you. Set your business hours according to these guidelines: Establish a routine and stick to it Establish your daily, weekly and monthly availability (remember to edit the schedule) When you can't respond immediately, set up an away message or personalized FAQ auto-responses in ChatGuru How to establish opening hours on WhatsApp Business Start by logging into your WhatsApp Business account Select the Opening Hours option Set a time (always d closing times of your Industry Email List business at any time. 5. Address or location of the company Brand trust is essential for all businesses, online or offline. Having a website for your business helps establish your credibility and legitimacy, which in turn attracts more customers. If you are filling out the address section, avoid using your personal address. How to include your business address information Start by logging into your WhatsApp for Business account Just go to Tools > Address Book > Edit Provide your company's physical address You can also “update map location” or “set map location” When you are finished making changes, click the “Finish” button.



Contact methods Your contact information must be included if you are using WhatsApp for business. This area also allows you to enter your company website and email address, as well as your business account phone number. The more information your profile has about your company, the more confident customers will be of your professionalism. When establishing your contact details, consider the following advice: Include a professional email address (a unique ID for your business) Make sure to include your full domain name in your post (including https) Make sure your email can be accessed by checking your deliverability Check if your website link works by testing it How to add your contact details to WhatsApp Business Start by opening the WhatsApp Business app Go to your profile and choose Edit Look for the link to the website and email address Make sure your company contact information is complete and up to date Finally, when finished, choose the Save option 7. Merchandise Catalog It is crucial to provide images of the products you are selling on WhatsApp . Therefore, the application allows companies to create a product catalog, much like a menu, complete with images, descriptions and prices. With this feature, you can list up to 500 products or offers from your company.