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Add extended information The standard version of WhatsApp allows you to have contact information in a brief way. However, the business app offers the possibility of adding more complete information and is directly related to your business activities. Feel free to add your business hours of operation, as well as your available catalog and direct links to your website. The Business version will allow you to add all the information your clients need to know. This will not only make things easier for both of you, but it will also generate more trust for the client , which will generate an increase in engagement.
This version of the app has its own characteristics. Each of them is Belarus WhatsApp Number designed so that companies have greater fluidity with customers , thus offering the necessary tools for this. Below we present some of the tools that you can find in this corporate version of WhatsApp : Automated messages Automated messages are one of the biggest advantages it offers , unlike the personal version of the app. The app allows you to configure automatic messages , so that the client receives an immediate response when sending a message. This is especially useful when you are in a meeting and cannot manipulate your phone. In addition, these automatic messages are divided into three, which allows communication to be much faster and easier . The first of them is the welcome message.
This option offers a greeting to the user who contacts your company. It is generated every time the conversation starts and is the perfect opportunity to offer an overview of the company . On the other hand, we have absence messages that are sent when the client writes outside the company's working hours or when the company goes on vacation. It's the best way to provide a response without having to pick up your phone outside of work hours. Finally we have the quick answers. They are like the old templates in SMS and can be selected in the response menu . Among the most common are "thank you for your purchase" or "deliveries are made to such and such location."
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